*Note: GPS Trackit is not part of the US Department of Transportation and CANNOT answer questions related to ELD regulations. Questions/Concerns of that nature have to be handled directly with the DOT.
To read more about US DOT and ELD Regulations visit eld.fmcsa.dot.gov
Occasionally problems might arise regarding ELD operation. These are known as ELD Diagnostics and Malfunctions.
The presence of a Diagnostic or a Malfunction can be viewed on the Main Operations Screen. There are two indicators: the letters D and M. If an indicator turns from gray to red, then an issue is present.
Tapping on an indicator will produce a pop-up naming the problem.
Two additional indicators can be seen in the upper right corner: the Bluetooth Indicator (cellphone) and the ECM Indicator (truck).
As long as these two indicators consistently display green status then ELD compliance has been maintained. However if either the Bluetooth or ECM indicator turns red it is vital to investigate the diagnostics and malfunction indicators to identify the underlying issue.
Please review the following list of Diagnostics and their resolutions:
Power Data/Compliance Diagnostic (ECM Parameters must be available within 1 minutes of powering the vehicle’s engine on)
Resolution: Make sure the ECM Device is connected. On the menu, go to Scan Devices and select the ECM. Make sure all engine parameters pass the diagnostics (all green).
Engine Synchronization Data Diagnostic (not all ECM parameters are available when the ELD records an event e.g. duty status)
Resolution: Make sure the ECM Device is connected. On the menu, go to Scan Devices and select the ECM. Make sure all engine parameters pass the diagnostics (all green).
Missing Required Data Elements Data Diagnostic (other required data e.g. location, coordinates) not available when recording an event
Resolution: Make sure the GPS module is enabled on your ELD.
Unidentified Driving Records Data Diagnostic (more than 30 minutes of driving without a Driver logged on the ELD)
Resolution: The Driver is not logged on the ELD and the vehicle moves for an extended period of time. Login and select the Driving Time.
Timing Compliance Diagnostic
Resolution: Go to Settings on the mobile smart device being use and make sure the Date/Time is set to Automatic and synchronized with the network.
Positioning Compliance Diagnostic
Resolution: Make sure the mobile smart device has location services enabled and has a connection to the ECM Device
Most Malfunctions are related to Diagnostics. A Malfunction is generated when the same Diagnostic occurs for at least 30 minutes in the past 24 hours.
P - Power Compliance (related to Diagnostic 1)
E - Engine Synchronization Compliance (related to Diagnostic 2, for instance multiple periods of no ECM data that, when added together are more than 30 minutes in the past 24 hours)
T - Timing Compliance (the time on the ELD, compared to an external time source are different
Resolution: Make sure the Time and Date on the mobile smart device being used is
properly set. DO NOT (manually) change the date or the time on the ELD.
L - Positioning Compliance (no location available, related to Diagnostic 1)
R - Data Recording Compliance (monitor storage capability to store records)
Resolution: Make sure there is sufficient internal storage on the ELD. Delete files
if necessary.
S - Data Transfer Compliance (ELD records not able to be uploaded)
Resolution: Lack of internet access. Restart the ELD (if needed) and confirm network
connection.
The electronic manual for the Driver app is in the menu in the upper left corner.
Once the menu is open, scroll to the bottom.
The electronic manual does fulfill the FMCSA mandate to have an ELD manual onboard the vehicle. Please be aware that Drivers should have an 8-Day supply of blank paper logbooks onboard the vehicle for back-up purposes.
Please don’t hesitate to reach out to the GPS Trackit Care team if further assistance is needed!